Programmes – Malaysians SKM
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These are courses developed for Food & Beverage service operation under the Hospitality Tourism sub sector of Food & Beverage by the Department of Skills Development, Ministry of Human Resources There is a high demand for skilled personnel in this field as the industry is developing rapidly.
The Malaysian Government has noted that food and beverages represents one of the core components of tourist leisure and business tourism and the need for skilled personnel from the Food & Beverage service industry is in demand.
The Food & Beverage service area is also recognised globally as a huge growth area and there is a need for properly trained personnel at all levels. This will provide a structured career path and career guidance for individuals and organizations alike.
We provide courses at Level 2 & 3:
F & B Service Operation (SKM LEVEL II –Duration: 6 months)
Upon completion, the student is competent in performing a significant range of varied work activities performed in a variety of contexts. Some of the activities are non-routine and require individual responsibility and autonomy.
The Job Competencies include:
Core
• F & B Hygiene and Work Safety Practice
• F & B Basic Service Operation Preparation
• F & B Guest Service Operation Function
• Beverage Service Operation Function
• Food Service Operation Function
Elective
• Alcoholic Beverage Preparation
F & B Service Operation (SKM LEVEL III –Duration: 1 year)
Upon completion, the student is competent in performing a broad range of varied work activities performed in a variety of contexts, most of which are complex and non-routine. There is considerable responsibility and autonomy, and control or guidance of others is often required.
The Job Competencies include:
CORE
• F & B Operation and Service Supervision Activities
• F & B Guest Reservation Operation
• Specialized Food and Beverage Service
• F&B Eventuality and Complaint Handling
• F&B Supervisory Function
• F&B Administrative Function
ELECTIVE
• F&B Butler Service;
The Certificate
Upon successful completion of the course, the trainees will be awarded the Sijil Kemahiran Malaysia (SKM). This course is fully certified by the Department of Skills Development, Ministry of Human Resources Malaysia.
Admission Requirements
(Minimum Qualification)
• Completed PMR / SPM / SPMV
• Malaysian Citizen
• Aged between 16-30
• Have never taken a similar course at any skills institute
Employment Prospects
Food & Beverage services personnel have a high employment prospect whether locally or internationally. This is because the local expertise workforce is recognised by other countries as being highly knowledgeable and skilled in the Food & Service industry. This in turn increases the demand for skilled personnel in this field to be employed locally or internationally.
Other related occupation with respect to employment opportunities are:
- Hotel Manager
- Director Food & Beverage
- Food Promoter for Multinational Food Company
- Marketing Executive for a food and beverage company
- Lecturer
- Personal Butler
- Food Service Consultant
- WineSommelier
- Professional Caterer
- Restaurateur
- Event Manager
Other related industries with respect to employment opportunities are:
- Institutional Food Service Sector
- Tourism Sector
- Leisure Transportation Sector
- Accommodation Sector
- Recreation & Entertainment Sector
- Education Sector
- Public Sector